Customer Marketing Manager- 12 month FTC

London, England, United Kingdom · Conviviality Direct - Marketing


Monthly visits to Accounts head office or in on tradePurpose

Reporting to a Senior Customer Marketing Manager, the Customer Marketing Manager is responsible for the implementation of Account specific Marketing initiatives with assigned National Accounts that contribute to Directs National Account growth plan strategy.

These tailored initiatives will meet the Customers objective as well as Directs objective to increase retention, penetration and deliver profitable sales across the entire drinks portfolio. Responsible for the end to end delivery of projects through to evaluation, working closely with design, account counterparts, SCMM, NAMs to jointly deliver the Account plans against set KPI’s.

The CMM will ensure that our values are at the heart of everything we do with strong relationship building skills and creative flair that will help continue our reputation as the industry leader in Customer Marketing.

Core accountabilities

The role will require monthly travel to accounts, head office and in trade.


Experience/knowledge required



WSET qualification


Marketing Degree

On Trade experience

Personal/behavioural competencies

Highly creative

Solution focused individual

Clear demonstration of entrepreneurial spirit

Can do approach to work and a team player

Not scared to challenge or to speak up

Proactive & resilient

Full of initiative & well thought out ideas that directly impacts bottom line

Takes great pride in their work

Our Values

Passion: We tackle challenges and opportunities with passion and enthusiasm. Across the business we have fun whilst we do it.

Agility: We are always flexible to the needs of the business. Our people generate innovative ways of working. In return our leadership embrace new ideas and opportunities.

Team Work: We work as one team to achieve a common goal. We support our customers, our retail Franchisees and each other.

Customer Focus and Excellence: We make a difference by going the extra mile for our customers and each other

Conviviality is an equal opportunities employer.

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